Player services · Module 08

Promotions

Define promotional eligibility rules and identify visitors whose recorded play meets them.

Overview

What this module does

Promotions manages campaigns based on a visitor’s gaming activity and earned points. Each campaign can use configured restrictions and criteria such as amount, hall or game.

The system can track activity against campaign conditions and let staff identify and reward visitors who qualify. This is a rule-based promotion workflow: the conditions are configured, the recorded play is evaluated, and qualifying guests can receive the configured reward.

Key functions

Campaign rules and restrictions
Criteria by amount, hall or game
Player activity and earned-points eligibility
Review of qualifying visitors
Awarding configured promotions and rewards

Inside this module

Promotion and bonus tools

Campaign conditions

Configure eligibility criteria such as amount, gaming hall or game, then review visitors whose recorded activity qualifies.

Bonus System

Operate electronic bonus displays and configure jackpot contribution and payout settings. The PDF says the number of jackpots can be set as required and that contribution and payout percentages can be configured in Manager. It also describes a dynamic odometer for the current jackpot amount and promotional information on the display. Actual operation depends on the installed bonus-system components and the casino’s configuration.

Read the detailed description

Rewards

Identify qualifying visitors and award the configured promotion or reward according to casino rules.

Screens & operations

How a promotion is organised

Promotion list

Status: active, upcoming or finished
Period for earning and period for printing
Round length in days
Maximum gifts across the whole promotion
Internal description for staff
Finished promotions shown or hidden

Rounds

Repeating promotions split into equal intervals
Earning and printing kept inside each round
End of gift issuing, which may fall after the promotion ends
Earned, used and remaining promotion units
Finished rounds printable only with administrative access

Gifts and tickets

Gifts priced in promotion units, such as points or visits
Gifts with no price, granted by a rule
Tickets available and tickets issued
Maximum tickets for one gift
Limit on tickets per print run
Gift acting as a voucher for a promo ticket

Rules for gifts with no price

Date of birth
A visit on a particular day
Age
Gender
Member group
Unconditional, available to every participant

Checks made before a ticket prints

The promotion has not started yet
The promotion or the round has finished
The promotion conditions are not met
The maximum for the whole promotion is exceeded
The maximum for one gift is exceeded
No tickets are available for the selected gift
No tickets are available to print

Issuing history

Gift name and price in promotion units
Amount written off against the guest's balance
Date of issue
Member of staff who issued the gift
Records removed with administrative access

Ticket layout

Promotion name and gift name
Fixed text
Date and time of printing
Ticket sequence number
Member card number and status
Guest name and date of birth
Passport number
Member of staff
ITF 2/5 barcode of the ticket identifier
Four font sizes and three alignments

Settings

Name, description, start and end
Round length
Promotion day by exact time or by gaming day
Maximum tickets for the promotion
Printing all gifts at once allowed or not
Shown in the mobile application
Gift price and balance write-off
Guest statuses eligible for the gift

Named from the Everest system materials. The screens and operations present in a given casino depend on the installed modules, assigned roles and local operating procedures.

Connected workflow

How it fits into Everest

Promotions uses player activity and point information supplied by the wider system. A separate points-accounting workflow records account credits and debits; the configured campaign determines which activity qualifies for a reward.