Everest by iqlab
Player services · Module 15

Player Details

Review a visitor’s personal record, statuses, visits, notes and detailed gaming history.

Player Details interface example from Everest materials
Everest interface example · system materials
Overview

What this module does

Player Details gathers personal and gaming information for an individual visitor in one record. It is designed to help staff understand the guest’s history and relevant operating notes.

The CMS description includes personal details, game-exclusion information, staff notes and comments, a friends list, issued-card information, statuses and visit history. It also describes a detailed gaming history for each visit, including sessions and the guest’s bonus account with a history of points credited and spent.

Key functions
  • Personal details, statuses and visits
  • Game-exclusion details and staff notes
  • Friends list and issued-card information
  • Visit-by-visit gaming sessions
  • Bonus-account credit and spending history
Connected workflow

How it fits into Everest

Manager and Photo View can open a guest’s detailed record. The information is brought together from Reception, Player Tracking and the bonus-account workflows, subject to staff access rights.